This hub has all the information you need about privacy complaints.
What we can do: The law gives our investigators certain powers, and also prevents us from doing certain things. Take a look at this page to see how we can help you you during an investigation.
The complaint process: Privacy complaints have a few different stages. This page briefly explains each stage so you can see where your complaint is in the process.
Useful stories: This selection of cases gives a good idea of what kind of issues we deal with, and what kind of outcomes you may be able to expect.
Settlements: A quick summary of how settlements work, and what they may involve (usually an apology).
How to make a complaint: this page shows you how to make a complaint, and what information you will need to make a privacy complaint.
OPC Procedures Manual : Dispute Resolution and Investigations
View our Procedures Manual (updated January 2018) which details our investigation processes. Please note that this is a living document and is liable to change.