Office of the Privacy Commissioner | What New Zealand small businesses can learn about privacy: May 2023 Insights Report
Building privacy into a business or organisation builds trust with clients, patients or customers, and therefore opportunities to grow the business.
At the end of 2022, the Office of the Privacy Commissioner (OPC) and business.govt.nz ran a Small Business Privacy Awareness Survey and 386 small businesses responded. We also reviewed 1487 breach reports to the Office to draw insights about small businesses and privacy.
While businesses showed they understood personal information and privacy issues they didn’t always have relevant privacy policies and procedures in place. Here we’ve identified four insights, supported by three case studies, to help small businesses better meet their obligations under the Privacy Act 2020.
Our key messages in this report are:
- Understanding privacy does not necessarily translate into good privacy practices.
- Your business sector can increase your privacy risk.
- Businesses need systems for giving people their own information, promptly.
- Whether your business is big or small, the privacy breach risk is about the same
Read ‘What New Zealand small businesses can learn about privacy’ (opens to PDF, 284KB).