AskUs

Featured articles

1. Is my neighbour allowed to film our property with a security camera?

   While it is certainly not polite or neighbourly to film across a fence, the actions of a neighbour acting in their personal capacity will generally not be covered by the Privacy Act.
   
   The Privacy Act…

2. How can I hide my identity for safety reasons?

   Yes, there are ways you can protect your identity if you fear for your own safety or your family’s safety. But first, you can go to Police for help. If you are a victim of family violence or in a…

3. Can I make an urgent request?

   If you need personal information urgently, you can make a request for urgency, but you must explain to the agency why you believe you need a response urgently.
   
   The agency will have to take this in…

4. Can I complain to you that an agency didn’t do a good job when I asked for access (or correction) to my personal information?

   This AskUs is about complaints about the way an agency has responded to your request for access to or correction of personal information. Read about how to make a complaint about any other privacy…

5. My information was part of a privacy breach. What can I do?

   Accidental loss or disclosure of personal information is a risk that every agency faces. Privacy principle 5 requires agencies to have safeguards in place to minimise this risk, but it is always…

6. What should I do if I find or receive someone else's personal information?

   People sometimes have information sent to them that's not theirs, or they may find other people's information in places like cafes or on public transport.
   
   One example might be finding a memory stick…