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PBN/3886 [2026] NZPrivCmr3 - OPC can make targeted adverse comments in response to privacy matters
An organisation, which operates in New Zealand but has a parent company overseas, may not have been meeting its obligations...
PBN4406 [2026] NZPrivCmr 2 - Legal practice didn’t recognise that a cyber security incident was also a notifiable privacy breach
In November 2025 a legal practice notified us of a privacy breach. The incident concerned unauthorised access to an email account...
How retailers can protect personal information
Retailers have obligations to protect personal information under the Privacy Act 2020. This means you need to know what personal information...
Guidance for the retail sector
The retail sector has obligations under the Privacy Act. If you’re a retailer, you need to make sure you have a plan for how to handle personal information...
Manage My Health Inquiry
Updated 23 September 2026
Issuing of Compliance Notices
Privacy Commissioner Michael Webster has issued both Manage My Health (MMH) and Health NZ with a Compliance Notice for failing…
Privacy Act does not stand in the way of protecting children from harm
The public inquiry into the disappearance of the Phillips children highlighted the failure of government departments to share vital information. Privacy Commissioner Michael Webster confirms that "A child's wellbeing and safety comes first."
Corporate
Information about the personal information we collect during recruitment, responding to Official Information Act requests, and when managing complaints made about us.
Case Note 329928 [2026] NZ Priv CMR 1: Personal emails sent from work email address “held” by Employer
A woman made an information request to her employer under principle 6 of the Privacy Act, and some information was withheld.
Privacy Commissioner sets expectations about smart glasses
Smart glasses are one of the latest technological developments exciting consumers, but they have significant privacy considerations.
Privacy Commissioner statement on under-16s social media ban
Privacy Commissioner Michael Webster has said that online harm is real and serious, and careful consideration and consultation is needed...