Tūhono│Connect

An older woman wtih long grey hair and glasses sits on a black couch with a child of about 10. They are looking at a tablet together. The woman wears khaki trousers and a cream shirt. The child is wearing denim overalls. Our website is full of great information on privacy. Our Ask Us knowledge base has already answered over 600 popular privacy questions. Search there first to answer your question.

Agencies can probably find their answer in our A-Z of guidance.

If you need customised help especially for your situation then you need to either seek free legal advice through Community Law or contact your own lawyer. Agencies should talk to their privacy officer.

Report privacy breaches or complaints

Agencies (organisations and businesses) should report their privacy breaches through NotifyUs.
People can complain about breaches of their own or others information through our complaints page.

Get in touch

Call us on 0800 803 909 Monday to Friday │10am to 3pm

If you’re deaf, hard of hearing, deafblind, have a speech impairment, or find it hard to talk, you can use the New Zealand Relay Service for free at nzrelay.co.nz

Please note: From 1 May you will hear a menu of options, which will help you answer your question.

Write to us

Write to us at PO Box 10 094, Wellington 6140. Please remember to include contact details so we can respond to you if your question is a relevant privacy complaint.

Media enquiries

Journalists with media enquiries should email media@privacy.org.nz. Our number is also listed with Streem. We only check our media inbox Monday to Friday │9am to 5pm.

Request a privacy speaker

If you’d like to request a speaker please fill in our speaker request form.

We meet every two weeks to discuss requests for speeches and will accept or decline the request soon after that. Declines are almost always owing to resourcing – we are a very small office. If you have questions please email our communications team at commsteam@privacy.org.nz

Policy advice for government agencies

The Cabinet Manual requires public sector agencies to consult with the Privacy Commissioner on any proposal with privacy implications (see paragraphs 5.19, 7.68, 8.6, 8.72-78 and 8.86-89). Our policy team is responsible for reviewing and commenting on these policy and legislative proposals. To contact us, please email policy@privacy.org.nz.

Official Information Act (OIA) requests

Please email an OIA request to oia@privacy.org.nz. Read more about Official Information, secrecy, how we work, and what to do if you're unhappy with our response.

Order brochures

We’re happy to send privacy rights brochures to you free of charge, for distribution out to your customers. Please email us the number of brochures you need and a postal address to commsteam@privacy.org.nz

Complain about the Privacy Commissioner

You can write to us with the details of your complaint or call us. Please also provide a short, clear description of the reasons for your complaint together with any relevant supporting documents. Read more detail about how to complain, and what you can expect, in our Complaint Handling Policy.

Images on our site

All the images of people on our website are stock images, intended to add human faces to our information rather than depict individuals. Most come from Pexels and some from Truestock.

The Office of the Privacy Commissioner's NZBN is 9429041913161.