About OPC

Kia hiwa rā, kia hiwa rā
Kia hiwa rā ki tēnei tuku
Kia hiwa rā ki tērā tuku
Kia tū, kia oho,
kia mataara!

Privacy is precious – help protect it

We are Aotearoa New Zealand’s privacy regulator – a small, independent Crown Entity established to protect and promote individual privacy.

Senior ICT Support Analyst

Dynamic, hands-on role where you will take ownership of ICT support and delivery in a small, fast-paced environment. This role combines BAU support, vendor coordination, and project delivery, requiring strong technical capability, initiative, and accountability.

High-autonomy role with real ownership of outcomes
Work across BAU support, projects, and system improvements
Small, collaborative team with broad exposure across the organisation
Great organisational culture, flexible work options
Indicative base pay range is $85,000 - 115,000
Read the job description
Apply on Seek

Our work - Ko tā mātou mahi

The Office of the Privacy Commissioner (OPC) is New Zealand’s independent privacy regulator. We identify and address systemic and population-scale privacy issues, increase good privacy practice, and champion the privacy rights of all New Zealanders.

Kei te ngākaunui mātou ki te whakapakari i tētahi wāhi mahi whakauruuru e kaingākautia ai, e whakamanatia ai te tangata. Mā te kanorau e tū pakari ake ai mātou, nā, ka whāia, ka whāngaihia hoki e mātou te āheinga ā-ahurea me te kanorau ā-whakaaro, ā-wheako hoki.

The Privacy Act applies to almost every person, business, and organisation in New Zealand. Our purpose is to ensure privacy is a core focus for agencies in order to protect the privacy of individuals, enable agencies to achieve their own objectives, and safeguard a free and democratic society. We advocate and advise on matters relating to privacy, examine new legislation and initiatives for impacts on privacy, undertake independent inquiries into privacy issues, investigate and conciliate complaints about alleged breaches of privacy, and have a compliance and enforcement function.

The role - Ko te tūranga

Take ownership of day-to-day ICT support, resolving technical issues and ensuring reliable, secure ICT services across the organisation.
Work closely with third-party providers to manage issues through to resolution and ensure services are delivered to expected standards.
Lead or support ICT projects and initiatives, including planning, coordination, implementation, and follow-through.
Proactively identify and act on risks, inefficiencies, and opportunities for improvement, and take action to address them.
Support staff to effectively use technology through training, guidance, and practical support.

Indicative base pay range is $85,000 - 115,000, actual pay will be based on experience and expertise.

This role is suited to someone who is already operating at a senior level and is comfortable working independently in a small team environment.

You can find the position description in the vacancies section of our website.

What you bring - Ngā pūmanawatanga ōu

5+ years of experience in an ICT support or technical role, and a relevant qualification (preferred)
Proven ability to work independently and take ownership of technical issues and outcomes
Experience with cloud platforms, collaboration tools, content and records management systems, and endpoint management
Strong understanding of ICT infrastructure, security, privacy and compliance
Ability to prioritise work, manage competing demands and meet deadlines
Strong communication skills, able to engage effectively with both technical and non-technical stakeholders, including external providers
Strong documentation skills, including user guides and technical documentation

What this role offers - te painga o te mahi tahi me mātou

A role where you have real ownership and can make a visible impact across the business
Professional development opportunities
Three days paid Commissioner leave between Christmas and New Year
Work-life balance with flexible working options
At work support for learning te reo Māori and tikanga practices

How to apply - me pēhea te tono

We are committed to providing an inclusive workplace where people feel valued and respected. Diversity makes us stronger and we seek to attract and foster diversity of background, thought and experience.

Applications must come through on Seek.

In addition to your CV, you must include a covering letter setting out your suitability for this position. Please do not use AI assistance with your application material as we want to see your written communication style and approach.

Applications close 13 May unless filled prior. Apply now if you are interested as we may interview and appoint prior to the closing date.

You must have the legal right to work in New Zealand to be considered.