Our website uses cookies to give you the best experience and for us to analyse our site usage. If you continue to use our site, we will take it you are OK about this. Click on More for information about the cookies on our site and what you can do to opt out.

We respect your Do Not Track preference.

Viewing entries tagged with 'enquiries'

Ask us about AskUs Sam Grover
21 June 2017

Laptop spying

Just under a year ago, we launched AskUs, our interactive FAQ with answers to hundreds of privacy questions. In that time, AskUs has helped to answer more than 16,000 privacy questions. 

Why you won't get a legal "opinion" from Enquiries Karin Carter
11 October 2016

the law

Callers to our Enquiries service often start with “I need some legal advice”. If the caller means guidance on his or her Privacy Act rights or the obligations of an agency, then we can help. But if by “legal advice” he or she means a legal “opinion” about how the Privacy Act might apply, then this is something our Enquiries service can’t do.

Ask us about privacy Charles Mabbett
3 August 2016

lighbulb abstract

Do you have a privacy predicament or do you simply want to know more about privacy and the law? Last year, our office took over 8,000 enquiries from the public through our 0800 phone line and via email. We also received nearly 300 media enquiries on a wide range of topics including data breaches, the Harmful Digital Communications Act, drones and public registers.

Loose lips sink ships Marilyn Andrew
22 March 2016


Talking is an important part of our everyday activity - particularly in the workplace. Morning greetings, general chit-chat with colleagues while getting a cuppa, video conferences, and discussing all manner of things to ensure a successful and quality productive day.  I certainly do a lot of talking in my role as enquiries officer.   

Coming to a place near you Charles Mabbett
7 March 2016

plate 238 great marbled godwit

We make regular visits to the regions to meet people, discuss our work and find out how we can help. It is part of our public affairs and education outreach programme.

The value of a phone call Hayley Forrest
12 January 2016

Phone image

Digital communication is ubiquitous: a hair salon sends you text messages reminding you of appointments; movie tickets are booked through apps on your phone – and you wave a card in the air to pay for groceries. Our expectations might be that our health records can be also be swiftly and easily transferred.

Working the enquiries line Karin Carter
6 October 2015

Artic Tern

Talking to people about how their personal information is collected, kept, used, and disclosed, and the impact it can have when something goes wrong, has put privacy in a new perspective for me – especially now that I deal with privacy matters every day.