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Handling health information of intersex individuals Vanessa Blackwood
2 March 2018 at 10:18

This blog post was reviewed and updated in March 2025. 

Advice for doctors when there’s a complaint Charles Mabbett
13 February 2018 at 12:14

If you work in a small practice or medical centre, there’s every chance you may not have received many requests for personal information from patients. The starting point is to know that the Privacy Act gives people the right to make a request for information that is about them.

What's your complaint worth? Riki Jamieson-Smyth
15 November 2017 at 11:10

Reviewed and updated May 2025

Shaming and blaming Charles Mabbett
15 November 2017 at 10:43

Should a business use social media to shame scam artists, shoplifters or bad debtors? When someone feels ripped off, this appears a natural course of action but it can be risky. Is if you believe you have evidence that a crime has been committed, contact Police.

Confirming a requester’s identity Charles Mabbett
17 October 2017 at 16:55

Updated by our Guidance team in March 2025.

Scammer then complains of privacy breach Charles Mabbett
29 September 2017 at 16:01

There’s a general expectation that if you make a complaint to our Office, you haven't brought the breach of privacy upon yourself through your actions. In this case, our complainant was a man who had ripped off a business. He had scammed the business out of several hundred dollars worth of goods but became upset when the business named and shamed him on its Facebook page.

A guide for health professionals disclosing information to Police Richard Stephen
7 July 2017 at 11:32

Reviewed May 2025 (previously titled ‘Can I tell the cops? A guide for health professionals.’