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There is a very high demand for our services. We’re working hard but experiencing significant delays. If your complaint requires investigation, it will likely take more than 12 months to assign an investigator although we will try to get to you sooner if we can. Thank you for your patience.
Rule 1 is about your reason for collecting biometric information to use in a biometric system. You need to ensure:
Download a printable version of this flowchart (opens to PDF, 473KB).