Our website uses cookies so we can analyse our site usage and give you the best experience. Click "Accept" if you’re happy with this, or click "More" for information about cookies on our site, how to opt out, and how to disable cookies altogether.

More Accept ×

We respect your Do Not Track preference.

Close ×

opc header logo

Resources and learning

Print | Email this page

Rule 3 examples

A woman with short, curly hair flips through a notebook while browsing in a retail store. These scenarios are examples of how an agency might apply rule 3 in context.

Use of FRT in a retail store to operate a watchlist

A store intends to use FRT to identify individuals on a watchlist to help improve staff and customer safety.

The store adds a large poster on the exterior wall of the entrance to the store. The poster informs people about the use of FRT and why it is being used. It also provides a link to the store’s website where more detailed information about the use of FRT is available. The poster also tells people that they can ask staff members inside for more information, including printed handouts with the website information about FRT. 

The store also plays an announcement with information about FRT over the store speaker system at intervals throughout the day.

There is also a smaller notice with the FRT information where customers pay for goods.

Staff members receive training on what to tell people who have questions about the FRT system.

A person with short, dark hair sits in front of a slot machine. Facial recognition in a gaming venue

A gaming venue will implement a facial recognition system for the purpose of helping staff enforce exclusion orders for problem gambling. If the system identifies a match with someone who has an active exclusion order, it will generate an alert for staff to manually review and determine it is the correct individual. 

The venue will have signs installed on the exterior and interior entrance doors, as well as a few signs inside the venue.

The sign could say:

FACIAL RECOGNITION OPERATING 

This venue operates a facial recognition system to monitor for people who are excluded from gambling at this venue. The system alerts staff if a person who has been excluded enters the gaming room so that staff can approach person and enforce the exclusion order.

If your image is not a match for an excluded person, it will be deleted.

Your image will not be collected if you stay in the pub area. 

More information is available on our website at [website address].

 

A person holds a bank card in one hand and uses a laptop with the other. A cell phone and notebook are in the background. Collection of voice sample by bank

A bank uses voice biometrics to verify its customers when they call the bank.

When the bank enrols customers into the voice verification system, a recorded message provides the customer with all the information outlined in rule 3 and confirms that the individual would like to use the voice verification system or an alternative (which is less secure). The customer is informed that all the information about the voice verification system can also be found on the bank’s website.

On subsequent occasions, when people call the bank and choose the option to verify themselves as an existing customer, there will be a reminder about the collection of their voice biometrics to do this and reminds them where more information can be found (covering the minimum notification rule). The bank does not need to cover the full rule 3 matters because it did so when it enrolled them (even if the customer turns out to not be enrolled or is a fraudster).

Back to top